Privacy Policy

At ALPHA, we appreciate you, our customer, and respect your privacy.

We may collect personally identifiable information when you visit our site—including your IP address, cookie information and the page(s) you visited—so we can process your order and make it easier for you to browse the site.

We will not sell or rent your personally identifiable information to anyone. 

Security Policy

Your payment and personal information is always safe on our website. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.

Returns

All sales are final. Please call us for assistance if you have a problem with your order. We are available Monday – Friday: 8:00 a.m. – 5:00 p.m. Eastern, and Saturday: 8:00 a.m. – 12:00 p.m. Eastern.

Shipping

Free Shipping to the Lower 48 States!

  • Shipping is only available to physical addresses (no PO or APO/FPO boxes).
  • Shipping fees may apply to orders shipped to Hawaii, Alaska, or Puerto Rico.
  • Depending on order size, products are sent UPS or freight.
  • At this time, we cannot accept orders from outside of the US or Canada.
  • Canadian orders must provide an expediter to handle customs’ requirements.
  • Orders shipped within Massachusetts will be charged 6.25% sales tax.

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